Shipping policy

Order Processing
All orders are processed within 2–4 business days. This includes retrieving items from cold storage, professional cleaning and inspection, preparation of shipping documents, and packaging.

Shipping Times

• North America: 2 business days (via express carrier)

• International: 3–7 business days (via express international service)

Shipping times begin after processing is complete. Delays may occur due to customs procedures, which are outside of our control.

Tracking & Delivery
All packages include full tracking and delivery confirmation. Tracking information is provided once the item ships. Customers are responsible for providing accurate shipping details at checkout.